Donna - Implant Treatment Coordinator
As the practice’s Implant Treatment Coordinator, I have the pleasure of meeting with every patient who is facing the loss of a tooth. I understand that for many people, this is a deeply emotional process. As a dental assistant, I feel confident educating patients about all of their replacement options. I pride myself on taking time to explain the processes and timelines associated with implant dentistry. Dental implants are extremely versatile and can benefit nearly every patient missing one or more teeth.
Let me tell you a little bit about your first visit with us. We will discuss how extractions and implants can be done comfortably and safely for those who are apprehensive about treatment. After a clinical evaluation by one of our board certified doctors, I review treatment recommendations and assist you with financial arrangements and scheduling.
My doctors consider me a liaison between our practice, you, and your family dentist. I am proud to say that I have been a part of this team since 2002 and consider it a privilege to work for both Dr. Silverstein and Dr. Parker. Our daily goal is to exceed your expectations while delivering exceptional care. I look forward to meeting you and helping you through your treatment.
Alexandra - Scheduling Coordinator
I joined our practice in 2010 as a front office administrative assistant, and have since moved into the position of Scheduling Coordinator. I take pride in assisting our staff with our daily schedule. I am focused on delivering exceptional customer care and patient satisfaction.
Dawn - Patient Coordinator
I have over 10 years experience in the medical field prior to making a switch to dental. I joined the practice in November of 2013. As a Patient Coordinator, I specialize in assisting our patients and delivering remarkable patient satisfaction every day. This allows me to do what I enjoy every day -- caring for our patients. I strive to create an atmosphere that is welcoming and friendly as you enter and leave our office. My goal is to make you as comfortable as I can! Outside of the office, I love spending my time with my 3 beautiful children.
Kelly - Patient & Treatment Coordinator
I joined our team in April 2012 as a front desk administrative assistant and now work as a Patient & Treatment Coordinator out of our Anderson office location. To be a part of a practice that provides such an extraordinary level of care and attention to our patients is very rewarding for me. I truly enjoy getting to know each and every one of our patients as we work together, step by step, through their treatment process. Outside of the office, I enjoy spending my time with my husband and our two young children. I also enjoy interior decorating and fun crafts and projects around the house.
Kim - Insurance Coordinator
I have 20 years of dental and insurance knowledge, some of which was achieved while working for an orthodontic office and managing a general dentist practice in Cincinnati for 4 years. My extreme attention to detail allows me to accurately coordinate our patient's insurance plans to achieve maximum benefits and allow our patients to receive the proper treatment they need. I enjoy being able to help our patients in the financial aspect to help them achieve the best results possible. I spend most of my time outside of work with my husband, Jeff and our 5 beautiful children.
Lindsay - Practice Marketing & Financial Treatment Planning Coordinator
I graduated Magna Cum Laude from Ivy Tech College of Indiana in 2010 with a degree in Business Marketing & Administration. I co-managed a large dental practice in Cincinnati prior to joining the Ohio Valley team in September 2014. As the Marketing Coordinator, I am able to interact directly with your general dentists and as a treatment coordinator I am able to help you understand your treatment plan, along with any dental benefits and financial questions you may have. The best part about my job is working with a team that constantly works towards the same goal of amazing patient care. Outside of the office, I love spending time with my husband, Dustin and our miniature dachshund, Martin. My husband and I are looking forward to welcoming our first baby boy into the world in April of 2015.